Service Credits & Rewards
Explain how service credits are earned, applied and limited.
Customers often confuse service credits with cash, refunds or rewards available to every tier.
Credits reduce eligible service costs inside Passport — they are not a bank balance.
A clear explanation now prevents a cash-out request later.
Who earns credits, and what they are
Monetary service credits apply to Valued and Preferred only. Essential earns progress badges and referral grants.
- Progress badges
- Referral grants
- Monetary service credits
- Plus other applicable rewards
How a balance is built
Can this total be withdrawn as cash?
Which activities earn service credits?
Sort each activity using the approved earning examples.
- Nothing here yet.
- Nothing here yet.
Check your understanding
Which tiers earn monetary service credits?
How much does a referral earn as an approved example?
“I have $50 in service credits. Can you send it to my bank?”
What does an Essential member earn instead of monetary credits?
A Valued member asks where their credits can be used.
Service credits reduce eligible service costs.
They are not cash.
You can now…
- Explain who earns service credits
- State the approved earning examples
- Explain how credits are applied
- Explain why credits cannot be cashed out
- Distinguish Essential rewards from monetary credits
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